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SALESFORCE PRACTICE

Government cloud

Federal, state, and local government organizations, along with government contractors, trust Radcube as a Salesforce partner to deliver critical business applications, in large part because of the commitment to security and privacy.

As a salesforce partner we adhere to the principles of trust and compliance with the Salesforce Government Cloud in the context of the Federal Risk and Authorization Management Program (FedRAMP) and the Department of Defense (DoD) Cloud Computing Security Requirements Guide (CC SRG).

With Salesforce’s industry-leading Platform as a Service (PaaS) and Software as a Service (SaaS) multi-tenant community cloud infrastructure we provide solutions specifically for use by U.S. federal, state, and local government customers, U.S. government contractors, and Federally Funded Research and Development Centers (FFRDCs).

Why Radcube Salesforce?

  • Lightning Platform
  • Sales
  • Service
  • Communities
  • Einstein Analytics

Close cases faster with the right answer every time.

The Case Management solution helps government agencies view all case data and related interactions in a searchable, secure platform. It supports the full case management lifecycle by integrating critical data points from multiple systems into a single location.

Features of these services include:

  • Content
  • Ideas
  • Knowledge
  • Chatter messenger, Chatter files, and customer-facing Chatter groups
  • Platform Encryption, Event Monitoring, and Field Audit Trail
  • Industry Applications: Health Cloud and Financial Services Cloud

Deliver the next-generation agent experience.

Create a unifying help desk experience for agents. Allow your organization to have a complete view of each interaction and enable agents to act fast when problems arise. Configure key information related to records and push prefiltered information relevant to a case.

Reimagine emergency response with an agile platform that enables better response and recovery.

  • Content
  • Ideas
  • Knowledge
  • Chatter messenger, Chatter files, and customer-facing Chatter groups
  • Platform Encryption, Event Monitoring, and Field Audit Trail
  • Industry Applications: Health Cloud and Financial Services Cloud

Integrate legacy systems and save time.

Our solutions can be deployed incrementally on top of existing legacy solutions to quickly improve customer experience and eliminate high-risk project modernization efforts. Easily integrated through prebuilt connectors to common legacy solutions like Oracle, SAP, and Microsoft.
SALESFORCE PRACTICE

Healthcare & Life sciences

As a salesforce partner we ensure our customers with high level of trust and security which makes it possible for the healthcare industry to confidently move to the cloud.

Seamlessly deliver the experience that patients deserve.

Our solutions have made it easy to engage patients on any device and collaborate across the entire healthcare network, from care coordinators to service agents and family members. By connecting EHR data...

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Coordinate Post-Acute Care

Reduce readmissions on the path to healthier outcomes. Connect patients and care teams throughout the post-acute care experience. With the shift to value-based care, it's more important than ever to reduce readmissions and improve patient outcomes...

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Scale Member Care Management

With the cost of care soaring and member satisfaction scores continuing to lag, health plans must rethink how they support their members to stay competitive. This solution leverages Health Cloud to help you scale care management programs...

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Health Cloud For Payers

Say goodbye to disconnected experiences and start connecting to your members in a whole new way. With Health Cloud, payers have a scalable digital platform that helps solve today's most pressing challenges, while positioning your organization...

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Connect The Patient Experience

Utilization Management: Automate decisions based on medical policy, monitor SLAs, and reduce manual intervention — all while reducing the cost of care and its administration. Risk Stratification: Proactively identify high-risk members...

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An entire healthcare and life sciences ecosystem. One unified platform.

Our solution with Salesforce health Cloud helps teams across all healthcare and life sciences disciplines drive digital transformation on a secure and customizable platform. They can build stronger relationships, collaborate more intelligently, and with continual updates three times per year, work more quickly to transform patient outcomes.

SALESFORCE PRACTICE

Nonprofit Cloud

Empowering nonprofit teams to fund and run their entire mission with one integrated platform.

The best technology puts people first. We believe nonprofit technology should help build and maintain trusted and lasting relationships with supporters and beneficiaries by delivering the experiences they need in changing times. Built on one connected platform, Nonprofit Cloud is your one integrated platform helping you connect all parts of your organization supporting the imperative to shift to digital. Unify your Fundraising, Program Management, Marketing and Grantmaking teams to deliver experiences that surpass the expectations of today’s digital stakeholders and drive next level change and impact.

Salesforce.org’s Nonprofit Cloud unites constituents and organizations. We empower nonprofit teams to fund and run their entire mission with one integrated platform that helps build meaningful and enduring relationships. Click an icon below to learn more about how Nonprofit Cloud helps you spark program, fundraising, and marketing engagement.
The Nonprofit Success Pack (NPSP) is a great place to start becoming a better-connected organization. NPSP provides nonprofit technology built on the world’s #1 CRM. It’s an out-of-the-box solution for managing relationships, fundraising, and programs by providing a single source of truth and delivering a 360-degree view of your constituents. Learn about our latest innovations, built with constant feedback from our growing nonprofit community.
Nonprofit Cloud Case Management enables service providers to understand exactly where a client is in their journey through an organization’s programs and guide them through next steps. Having programs, services, and clients in a single system helps service providers manage large caseloads while maintaining personalized care, ensuring no one slips through the cracks.

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SALESFORCE PRACTICE

Salesforce for Manufacturing

  • Take your manufacturing experience to a new era of growth and success with Salesforce
  • Deliver transparency and collaboration faster, more personalized services.
  • Salesforce enables you to better understand and exceed the needs of your customers. Service reps, the front-lines of customer experience, are equipped to respond more intelligently to issues and resolve them more quickly.
  • Success in the manufacturing industry depends on great products and meeting customer demand by efficiently producing and fulfilling those products. The first step in that process is to make sure account teams have visibility into the complete book of business for a customer. That includes current business, run rate business, and new opportunities.
  • We intend to help drive this transformation with Salesforce Manufacturing Cloud, a new solution specifically designed for manufacturers to unify account planning and forecasting for greater transparency and collaboration across their entire ecosystem. This unified view provides a clear picture of manufacturing customers through new sales agreements and account-based forecasting solutions that enable them to accurately forecast, plan, and drive predictable (and better) business outcomes.